Need to contact us?

 

For site users...
If you have a problem using the site please contact us using the orange help widget at the bottom left of your screen. Or you can email support@coolstays.com.

If you are trying to make a booking please click the green contact button on the property page, to enquire with the owner directly.

Need to redeem a Voucher?
Please make a booking directly with the owner of a property and then send us your booking confirmation along with the voucher code to vouchers@coolstays.com.



Want to join us as an Owner?
Please read the information for new owners here and complete our contact form on that page.
Or you can reach us at sales@coolstays.com or call for a chat on +44 (0)1273 692 300.



Existing owners please login to the Owners Area here or you can always get help by emailing owners@coolstays.com or call us on 01273 917 661.



For Press enquiries...
press@coolstays.com

All other enquiries...
hello@coolstays.com
+44 (0)1273 692 300

Our address...
15-17 Middle Street
Brighton
BN1 1AL

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