Need to contact us?

 

For site users...


Need help using the site?
If you have a problem using the site please contact us using the orange help widget at the bottom left of your screen. Or you can email support@coolstays.com.

Want to make a booking enquiry?
If you are trying to make a booking please click the green contact button on the property page, to enquire with the owner directly.

Want to make a booking enquiry?
If you have any questions about a particular property it is best to ask the owner by using the contact form. While we know a lot about the properties we list, the owner will know best!

Need to redeem a Voucher?
Please make a booking directly with the owner of a property and then send us your booking confirmation along with the voucher code to vouchers@coolstays.com.

For Property Owners...


Want to join us as an Owner?
Please read the information for new owners here and complete our contact form on that page.
Or you can reach us at sales@coolstays.com or call for a chat on +44 (0)1273 692 300.

Existing owners
Please login to the Owners Area here or you can always get help by emailing owners@coolstays.com or call us on 01273 917 661.



Everyone else...


For Press enquiries:
press@coolstays.com

All other enquiries:
hello@coolstays.com
+44 (0)1273 692 300

Our address...
15-17 Middle Street
Brighton
BN1 1AL

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